Accolades
“Delivering on the Purple Promise by providing exemplary service.”
Customer satisfaction is a top priority and a necessary to execute required tasks successfully. Maintaining flexibility and a positive, can-do attitude is needed to support our sales reps as well as the customers. Below are a handful of examples from previous engagements. These testimonials provide proof of satisfaction, and further solidify my successful efforts.
Field Review- Rachel Lynch
Thank you SO much! You were fantastic yesterday and the call went way better than expected and this is not only the fastest but the first follow up that I have received so I really appreciate it!
I know this is a MAJOR eye opener for the customer and you helped bring SO much value to the customer! Your team has been phenonmenal and our customers are SO appreciative of your suggestions, insight, knowledge and expertise! Bravo ZULU to you and thank you so much for my continued education! I learn SO much each call that I sit in and hear from you all and it allows for me to get better and to better position all of your wisdom! I have clients who are resistent but the more I have learned and can speak to these points – it helps us as sales to be better consultants to position how you and your team can assist our clients!
Field Review- Mark Adamo
I had the opportunity to work with Michael from our E-Commerce team that set-up a go to meeting to discover the customer’s needs. The next day, Michael provided recommendations (RPM Products, LLC) that address the two other attachments (Ecommerce Diagnostic Checklist and Ecommerce Chevron) that I will share with you today. The customer was seriously blown away, I was amazed with this level of support and I think you will be too!
DSM Review- John Jackson
To say Mike is a welcome additional to the FedEx team is an understatement! His proactive nature combined with an exceptional skill set allows my team to collaborate with him to differentiate FedEx from the competition and close business! The knowledge he brings from his previous digital experience has also helped the BSI leadership team branch out in previously unknown areas that a vital to success in today’s ecommerce landscape. If success if your goal, I highly recommend working with Mike.
DSM Review- Ryan Trelease
Mike Gasik is an asset to FedEx, our team here in Phoenix, and continues to help us win as One Team every day! I have witnessed several times when Mike has taken it upon himself to seek out where his opportunities lye when it comes to helping others. He is well versed in the digital space and has helped not only AE’s reach higher levels of understanding, but also has elevated the management teams game in more areas than one.
I would highly recommend working with Mike if ever given the opportunity.
BSI Review- Sam Maman
I would like to take this opportunity and thank you for your collaboration and support with securing the FARMA PHARMACEUTICALS INC “E2 One Rate” opportunity (10+ a Day), and for Mike Gasik’s involvement with OTORIC, allowing me to further penetrate the already committed FedEx customer and gain 10 or so Daily “E2 One Rate” parcels.
BSI Review- Tia Hasse
Mike is a tremendous asset not only to our clients, but to our organization as well. His knowledge is never ending, and he always provides the perfect solution.
BSI Review- Taylor Smith
Mike has been great to work with as a Business Sales Specialist. He has a vast knowledge of the marketing and e-commerce industries. His industry experience and personable nature make him easy to work with and a key assets to our company and our customers.
BSI Review- Khali Titsch
Mike has helped me better understand the e-commerce industry in such a way that I feel confident speaking to any customer about their online business. Thanks to Mike’s efforts, I’ve helped grow my accounts by positioning solutions like order management systems, strategic partnerships and information on quote tools that can integrate with various software platforms. Being able to bring so much more to a call outside of the usual pricing conversation customers want to have has been a complete game changer for me and my territory’s growth goes to show it. I couldn’t be more thankful for Mike’s training, advice and efforts!
BSI Review- Perla Hickey
I wanted to thank you for being very cooperative in assisting with our customers inquiries regarding ecommerce, fulfillment, website enhancements, amongst other inquiries. They have provided me feedback stating that the information/guidance you provided was very insightful and will implement it. I appreciate your assistance and positive/helpful attitude with me and our customers. Lucky to have you!
BSI Review- Brittany Carpenter
Mike Gasik has been an exceptional asset to FedEx Services since he has been with the company. With his wealth of knowledge and him over performing he has helped me succeed with closing business. He always goes out of his way to find the answer and will research the resolution until found. He has taken the time to educate FedEx Account Executives and within the months of training Account Executives have been able to become more successful when interacting with customers.
Mike has executed being a leader in many ways and he has the ability to lead a team to success and has ability to grow in the next chapter of his career. Being a Sales Specialist includes many roles and Mike has the knowledge to effectively cater the needs to FedEx Services.
Mike also shows PSP through and through with how patience and willingness he has to help any FedEx employee he interacts with. His characteristics include: team player, approachable, ability to find solutions, fast and efficient. It has been a pleasure learning and working with Mike and I foresee him excelling in future roles.
BSI Review- Nicole Gran
I appreciate your energy that you bring to FedEx! Any time I’ve worked with you on a case or just even asked you a question you have always been willing to help. It is great to know I can count on you when I get your assistance that you will take the time and do the research for my customers specific needs.